I was very happy with the quality of product, service, and speed with which I received the plaque. The man to whom I gave it as a birthday gift was overjoyed to receive it. Thank you for all you did for me. Sincerely, Ann Watson PS: Nova Scotia (New Scotland) is in the midst of a deep freeze - the temps are hovering around -16 degrees with wind chills of -30 degrees. There was a snow storm last night with some areas getting as much as 55 cm of snow. We in Bridgetown are expecting 35 cm of snow tonight and early tomorrow morning.along with ice pellets.