I am extremely pleased with my purchase from scotCLANS. Their customer service department quickly acknowledged receipt of my order via email. Then a short time later informed my that my order had been dispatched, again via email and included a tracking number. It arrived in good order some days ahead of what I anticipated. The product is just as described. I ordered a light wool scarf with the Stuart of Bute tartan. My wife and I will be visiting Scotland again this May and I wanted to display the tartan that the McCurdie family is a sept of. This scarf fits the bill! I love the fact that scotCLANS is a family run enterprise. In fact, we will be spending a night at Carberry Tower Mansion House and plan to visit the Royal Yacht Britannia. It seems scotCLANS is right along the way. Perhaps we'll stop in and thank you in person. Also, check out the wealth of "all things Scot" on their website. Terrific job all 'round!