Scotclans' service has been very good in the past but there has been poor communication in waiting for my 2 orders. The first I made in January and I was still waiting for the throw when Lockdown came in March. I had by then made a second order of a throw and once again there was an acknowledgement of the order but no follow through to say there would be a delay until I emailed. The Buchanan throw I bought is just what I wanted. The Black Watch tartan throw ordered in January has not been made yet. this information was only given to me when I made an enquiry. I wish to continue waiting for the throw but I would have preferred to be informed of a delay during the interim, certainly after the first month since ordering. Such a shame as I like to support a Scottish firm particularly as I had such good service, especially from Margaret, in the past.