We lost my partners father 11/12/21 We knew he had a life plan with Scottish widow’s with a minimum settlement of £4850 to cover his funeral expenses We then spoke to the bereavement team at Lloyds who sent the appropriate paper work This was returned by recorded delivery with the death certificate and my partners bank details etc After about 8 working days I rang Scottish widows ,they acknowledged the delivery of all paperwork to meet the requirements When asked when we could expect payment they advised me it would be 85 working days to complete the payment Obviously we questioned this stating the funeral fees would be due soon and we have no means to pay (no probate is needed) They where very unhelpful, I asked for a line manager but was refused My father-in-law took this policy out in 1992 and never missed a payment Take my advise and stay clear of this disgusting company