Really appalling customer service. I filled in their online bereavement form to claim on my mother’s life insurance. Rang after 6 weeks when I heard nothing and they claimed not to have received it. I rang and held for 1.5 hours and spoke to SEVEN different people and then had to call one week later and held for one hour. Will lodge a complaint with the insurance ombudsman.
11 months ago
Scottish Widows has a
1.1
average rating
from
101
reviews
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