I've had a work AVC pension with SW for many years. They updated their online systems which now means I haven't been able to get a valuation on this pension without going through the onerus process of ringing up someone. The "chat to us" facility on their website is pointless, I've not managed to get hold of anyone in all the times I've tried to use it. How hard can it be to design a computer system that allows all pensions to be viewed online?
1 year ago
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