i just spoken to the costumer service , i got a quite over the phone , price was very reasonable infect it was great , after i start searching on google tec was my second call i made , i did not want to go farther and call more companies even if i can get better price . the man spoken to me sounded so professional , booked same day in the afternoon to come and replace my passenger side window which was smashed last night by burglar , i have left this feedback before even the job been done , as i feel confidant enough right now , that i'm not going to change it , so finger cross everything will go smoothly . i might update my rev with some pictures , after job done