Anonymous
NHS hearing aid for elderly mother - ordered before December - not available for fitting at appointed time (mid December 'due to Brexit') just the one temporary hearing aid supplied to 'get her through Xmas' - still not contacted till WE chased in late Feb, early March and still not there on second chasing - then on fitting appointment (mid March) moulds for earpiece have to be retaken as previous new moulds not available - so now just waiting for these to sent back - we have been told to keep the new hearing aid as they (the shop) will loose them. I dont really want to go back there with my mother and will investigate other options if possible, I dont trust them for anything else, this is my elderly (shouty - she's deaf!) mother, and the staff/audiologist etc do not really seem to have much care for their patients - taking her and my business elsewhere if we can - will confirm with her Dr's surgery if we can go to another provider.
2 months ago
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Scrivens Opticians & Hearing Care has a 4.55 average rating from 3,318 reviews

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