Do NOT use this company! Please save yourself the stress. If you have an issue they will NOT help you at all. They will send you round in circles, you can’t complain about an issue over the phone, you have to write in, then eventually they say the issue and decision is down to the individual hotel and if you don’t like the outcome- tough! There’s literally no further you can go. It’s outrageous. I’ve never had such poor customer service in my life.
2 years ago
Secret Escapes has a
1.3
average rating
from
243
reviews
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