Supposed to have a hire car but couldn’t pick it up as only had a debit card so 150e for a taxi to get to the hotel. Spent two days trying to contact them. After finally speaking to someone and explaining that we had no transport so had to pay top price for food and drink at the resort and would not be able to get back to the airport they emailed back saying they couldn’t help so 150e for the taxi 300e to upgrade to all inclusive. Luckily we saw a jet 2 rep in the hotel and had got us booked onto the coach to the airport for 50e. The most stressful holiday we have ever had