Booked a long weekend away for my husband's birthday and contacted secret escapes for a refund, as the country had gone into lockdown, got an automated response and then emailed again and I was told that what I had booked was non-refundable or transferrable so I have lost out on our break and the money I had spent. Never book with secret escapes as they obviously don't care about their customers and only about the money they are making out of this international pandemic.
5 years ago
Secret Escapes has a
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