been told not to come to the hotel for my stay which was emailed to me on the 1st of april, my stay was on the 9th i was told they would tell secret escapes to issue me a refund, i’ve heard nothing since so i emailed secret escapes and they are not going to give me my money back. a complete joke of a company and i will 100% not be using them again. lost so much money
5 years ago
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