Booked holiday to Iceland , when we arrived hotel did not match pictures on the website. The only thing the same was the name of the hotel. A room with a view. Despite me going through Resolve and proving the pictures are different they continue to ignore me. Now worried as I booked a Safari and we are supposed to go at end of June but doubt if that will happen. We cannot even get vaccinated at present . Emailed secret escapes but no response. What an awful company.
5 years ago
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