We have a holiday booked to Bali on the 31st August, we have paid the deposit for 5 people and 2 people have paid their full payment, we are to pay the other £3000 on the 3rd August but the government say not to go and it looks like indonesia are not letting people in and there is 14 day quarantine when back in the Uk. Secret escapes are saying as we don't want to hand over another £3000 to be told a week later it is cancelled, and we have to take a credit voucher to keep for a year and then ask for a refund, or we can't go due the quarantine rule, we will lose the whole amount that has already been paid including the extra on top of the deposit. Spent over an hour yesterday trying to get answers from them but they will not answer questions they skirt round any issue. Most company's keep the deposit and refund the rest, they won't be getting anymore of our money. Unhappy customer