Terrible Custoner Service- Very Uncaring. We were booked to go Island Hopping in Greece in September. We were due to Arrive in Athens, and then be taken from there the next day. We received an e mail 2 weeks before departure, to confirm that the Holiday was on. Due to the nature of the trip- involving several ferries, and different hotels, there were many questions we need answers for,- Due to Covid 19 restrictions. However, after finally getting a reply on the phone, The 'Advisor' was absolutely no help at all. All he was concerned with,Was telling us The Holiday Is going ahead- AND WE NEEDED TO PAY THE BALANCE. He would not advise us on Using Public Ferries, Hotel Restrictions, or any of our queries- Again just reminding us That the Holiday can go ahead. We decided we could not travel under these Circumstances, so we did not pay the Balance. We understand we would lose our deposit. We did e mail them to maybe suggest a credit note for our deposit, as we really would have used them again But, they could not even bother to reply. They had taken our deposit,- And we feel they just did not care any more about what was going to happen. We feel so let down with their attitude, and in Hindsight,are so glad we did not travel, as Who knows what would have happened if we had a problem abroad. Absolute Disgrace, And we will never use them again