Good service initially and very helpful, sadly the delivery company DPD let this company down badly I had to wait nearly 5 days for them to finally find out where DPD dumped the parcel. This is the second time I have had problems with DPD, I even told Secret Linen there would be a problem delivering my order if they used DPD and sure enough there was a big problem. Second point I added items to my basket on the Secret Linen website but every time you log out your basket is emptied, really annoying, have they learnt nothing from Amazon no wonder Amazon are putting all tases companies out of business.