It was difficult to pay as the website kept crashing. Had to speak with a rep multiple times through chat. After placing my order I received emails of another customers chat which I found very odd, hoping my information didn't get emailed to someone else just the same. The order did arrive very quickly and in great packaging. Unfortunately germination rates weren't what I expected. Seeds that I purchased were okay, 4 out of 5 popped for all. The free seeds must be free for a reason. Germination using same methods on those was 1 out of 3 on the Critical +2.0 , 2 of 3 on the white widdow and northern lights auto. When you get 4 out of 5 it isnt so bad but when you only have 3 and get 1 or 2 to pop and there autos that you can not clone its a bit upsetting. I also tried popping seeds to replace these from a previous order and was very sad to get even worse germination rates. I stored the seeds properly in an air tight container, away from light and in cool climate. Alaskin Purple I had 3 seeds left and had no success. After seeing such beautiful results on the seedman IG of the Alaskin I was pumped but all 3 did not germinate. Seeing how I had so so germination rates with new seeds and horrible germ rates with seeds not even a year old I do not beleive I will continue to purchase from Seedsman.