To begin with I had problems logging on to your site which was eventually fixed. Then I had problems trying to change my password which you recommended me to do. This too was eventually fixed. I then placed an order for Black Sugar which I thought would make a change and was surprised that you included 10 free of the same variety. I should have read ALL the reviews as other people had problems with germination. I have a degree in commercial horticulture and was surprised at the very poor germination of Black Sugar. I believe the grower had a problem with gibberellic acid as the seeds left a yellow stain on the paper. The following day I placed an order for Pineapple Chunk which I have grown before and have had success with which was lucky for me.! Within 48 hours of using the same method, I had a 100% successful germination and they are now growing happily.!! Your offer of 5 seeds from your selection was unacceptable as my choice was limited.! I have however accepted your offer of credit for 85.09 euros to my next order. As a repeat customer, I hope to order again shortly and hope that none of the above problems reoccur.! Regards Mike.