First and foremost, let me say that I never have a problem with any of the products that I have bought from Seedsman.com. However, there are some issues with your shipping methods. No tracking number or confirmation Of where this pack is was. It just showed up two and a half weeks later. As far as my account information on your website was concerned the order had been processed, comma which is about as accurate as all the other order information on my account some saying that the orders are still being processed. When trying to contact customer service or support. Your only option is an email, that you don't respond to for several days, as much as I enjoy your products. I do not enjoy buying from you.