The site and ordering process was very easy but customer service and standards is horrible recently received a 3pk of cup winning seeds that when I received was tiny and didn’t look great but still tried 2 was duds never sprouted or grew so 1 survived after doing everything by the book but still looks sickly!! Contacted Customer Service with all pictures and info to get a response unacceptable saying they will not replace or refund but enjoy 5% off next order !!! ARE YOU SERIOUS!!! DEFINITELY NEED TO DO BETTER !! CONTACTED BACK WITH NO RESPONSE BUT WANT FEEDBACK!!