The overall deals and shopping was great, as well as the shipping and delivery times. The only issue I had on the last order is a free shopping tote was in my cart at checkout and post checkout after I paid, but once it shipped the tote was removed. Reaching out to customer service I was told it was because I used loyalty points. If this was the case the tote shouldn't have been added to my cart at checkout and then removed after I had already paid. It's not a big deal, but others might take issue with a bait and switch like that. I did receive the labels and marker freebies and the bonus seeds. so was happy about that. Hopefully that is a site issue that can be fixed without too much difficulty. Cheers!