Very unhappy. Booked an oven clean for today and was told last week that the cleaner would arrive between 8.30am and 9am. By 10am no one had arrived. I tried to contact the offices but was not able to speak to anyone, I emailed with no response. Eventually by posing as a new customer I got through to someone and was astonished to be told that the company had had an office meeting and the cleaner had only just left the office. At 10.30am the cleaner arrived, two hours late and no apology. He then astounded me by complaining that my oven was dirty!! What in Gods name did he expect, was I supposed to clean if before he arrived? The level of cleaning was awful, the grill pan was not touched, neither was the back of the oven. Its so bad that I have called in another company to do another clean. A complete waste of my time and no value for the £105 I paid. When I called to complain I was met with a lacklustre response. Use this company at your peril.