Bought a Balmain Monogram Shirt from the online store. The item arrived and was defective / missing a button. I have since returned it to store for a full refund, and still awaiting for it to be processed after 10 days waiting. I have called the customer service dept. today and was informed the item is not showing as returned. I used to love shopping at Selfridges, but I really would reconsider shopping with them from now on and would encourage to use small boutiques instead.
2 years ago
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