I booked a beauty concierge appointment for my mum and me online for Mother’s Day. As I’d not received any confirmation I tried contacting Selfridges Manchester and had to contact customer services 3 times each time to be told that no one was picking up the phone but they would take my details and someone would call me back. My appointment was supposed to be today and no one ever called me back. Shocking waste of time!
1 year ago
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