Is there a 0!!! I purchased a bag and returned it half an hour later to get the refund rejected They have been going for weeks no response and barely any update They claim they are investigating, well how could something returned within half an hour show ANY signs of wear Selfridges are clearly trying to push their damaged goods through sending them to customers and claiming they were returned damaged Such a cheap strategy for pushing stock The worst customer experience with no care This has been causing me anxiety and stress with customer service knowing nothing about service Never again, such a cheap scam