I bought a Jose Eber straightening brush from Selfridges. The receipt stated I could get a refund. Took the product home it was hard to use, damaged and pulled out my hair. Took it back 7 days later. Jose Eber didn't want to know neither did Selfridges. Ive shopped there for 40 years. The way I was brushed off made me livid. They have soiled my opinion of them. Not a company that I can trust. The product was not fit for purpose. It was bought under their roof and they take no responsibility. Shabby
8 years ago
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