wow never again! i ordered a pair of christian louboutin shoes that didnt fit. so i ordered a bigger size both at nearly £600 each! i tried both pairs on my living room carpet for less than 2 minutes. i returned both pairs so i could go to the store and try them on and find a better fit. i have received an email to say the soles are marked and they are not refunding my money. i am abaolutley gobsmaked and so angry. Their email stated there was signs of wear!! i really dont understand how they have come to this conclusion after i tried them on for 2minutes on carpet. when i opened them i was disapointed as they squeaked and was pin hole marks on the sole. absolutely disgusted in the customer service from this retailer