The service I received from this company was exceptional. My initial enquiry was made at 10 o'clock at night and within 5 minutes I had a response. A further enquiry was made later that evening and by the next morning the company had got back to me and could not have been more helpful. The items arrived within a few days and were very well packed. The towel rail holders I ordered are of superior quality and although reasonably expensive they are worth the extra as I have had the matching toiler roll holder for many years and it is still in perfect condition. I have no hesitation in recommending this company for helpfulness, speed and quality of product.