I ordered the can am maverick owners manual. Quality and service is extremely important to me. Quality and service is exactly what I received. I had trouble with the download on my end, (operator error) and I was so frustrated, I reached out to the ail for support and Tom got back to me immediately. Service after the sale that counts, and Tom proved that 100% when he was kind enough to provide the PDF, I couldn't do. He didn't have to do anything but he chose to go the extra mile. Tom I appreciate and value your business and your service. I will return if I need you again. Truly AMAZING!!!!