Jennifer was easy to talk to and did get a driver once I increased my price. The car sat on the board until then, as the bid was too low initially to attract a driver. The biggest downside of using this kind of company is the uncertainty of when your car will be picked up and when it will be delivered. Being single, it was challenging being at the pickup address and then driving to the destination in time for delivery. I was told the driver would be getting in touch 30 min prior to pickup, which was not the case. The driver called when he arrived at pickup site, giving me little time to get there to meet him. He spoke no english and we communicated via google translate. He estimated a 9 hour trip, including 2 hours for breaks. What really happened is he raced to the destination in 7 hours and ended up waiting an hour for me to arrive to receive the car. Because he had waited until 8pm to pick up the car, it was 4am when he was finally able to unload. Communication with the driver was impossible, because he spoke absolutely no English, and I do not speak Thai. I am grateful for the driver's willingness to transport my car, and that the car arrived in great condition. However, for a 59 y/o widow, this was a challenging, unsafe experience. Flying had not been an option, because there were no set times they could give me. So, I had no choice but to drive from the pickup to the arrival destinations, transporting this little sports car by closed carrier with me following behind. I would not ever use this method again or recommend this for any person who is single. I am so relieved this part of my moving to a new home in another state as a recent widow to be with my adult children, is behind me.