I shipped a classic vehicle with this company. The driver was careless with my vehicle when loading and did not offer a receipt or bill of lading (he didn't even know what that was). Best i could do was get a screenshot of the shipping info he had on his phone. Vehicle ended up at the destination on time, but the steering and exhaust were broken. When the recipient met the driver to unload, the driver said "watch this" then proceeded to spin the steering wheel around rapidly while the front tires did nothing, causing even more damage than was already done. He said "sometimes it works and sometimes it doesn't." This vehicle never had steering issues before it was in the hands of the transorter. The company never was able to resolve this, and I had to eat the repair costs. They are not a transport company with their own drivers, they are a broker company that farms out work to independent contractors and they do not vet their drivers very well. I would NEVER use this company again.