I have both shopped at the Halifax shop and online,I have bought several pairs of both shoes and sandals, all Wauldlaufer as I needto have one of my shoes orthotically raised and the shoes that i have bought have been very suitable for this.I have found the staff in the shop so very helpful and the online chat person more than helpful, you have ordered in 4 pairs of shoes for me to look at and it has never been a problem when they havent been suitable for raising.I would recommend the service you provide to anyone and everyone and especially people who like me have to have shoes altered. Thank you for your kindness and compassion and its well worth the trip from Preston.