5 stars all the way! My Sancho boots are gorgeous best quality. I had fit issues with the first pair and needed to return I am in US and Shoes Int handled the issue quickly and the team was very helpful all the way. We had a number of emails and the crew was extremely patient with my numerous questions and concerns. International shipping was super fast! I received my order in just a few days from their shipping notice. The return was completely handled by the team all I had to do was drop off at shipper. I am very pleased with Shoes Int and if your on the fence go for it they will make you happy! Thanks again from the US!