Ordered a pair of shoes, Shoon took payment. Several days later they emailed me to day that on checking the box there were 2 different sizes so they couldn't fulfil the order and would refund me. I accepted this as mistakes happen but then a few days later on checking my credit card statement I noticed they had refunded me about £2 less than paid. I know its only a small amount but I just wonder how many customers they actually do this to that don't chase it up with them, they are essentially getting money for nothing. Also they shoe's are still on sale on the website in the size I require. Despite 2 emails I have querying if they can now fulfil the order and enquiring about the small amount of money they still owe me I have received no response. Their customer service is appalling.