The product is outstanding. I have never been all that fussy about underwear, but T-Bo has made me a convert and I am not comfortable in anything else. The form-fitting nature of the product ensures that chafing and irritation are eliminated, and comfort is assured. I ran into a situation a few months back where I ordered multiple pairs and was charged for them, but no product ever showed up. I was able to cancel half the order, but the other half was charged to my credit card but never delivered. In the final analysis, I will continue to order but will track deliveries more closely to detect discrepancies.