My husband loves this underwear but I will never deal with this company again. Ever. I spent $113.25 CAD on 12 Nov 2023 to get 7 pairs of unique print underwear that were on sale for a Christmas gift. After asking several times over the following months they were "continuing to have delivery problems to Canada". After I finally asked for a refund in April 2024 they were suddenly able to send it. But they no longer had the underwear I ordered. So they sent me a couple standard 3 packs in the mail. I had to email again for my 7th pair. They finally arrived and it cost me $74.36 CAD on delivery despite my using a promo code for free delivery. They also put down that my order was worth $174.83 CAD so I had to pay extra customs.. So now I've paid almost double for underwear I didn't want and waited 5 months for delivery. What a terrible company with horrible customer service. They also had no interest in providing me any kind of compensation.