My cooker, hob and extractor were ordered six months ago and the cooker was delayed for reasons outside of their control. Georgia kept in regular contact, managing my expectations throughout. We agreed the extractor would be installed whilst delivery of the cooker was still awaited and this went well. The installation of the cooker and hob was not without difficulty but the two installers were courteous and professional throughout and I consider the price paid for the equipment, installation and removal of the old equipment to be good value. Would definitely recommend and would use again for other appliances.