Conni always delivery promptly. Their products are absolutely wonderful. I have a geriatric cat who inappropriately pees on my bed and other areas. Conni has saved me. I just ordered the mattress encasement. I have several of their mattress protectors too. Easier to wash one of them instead of trying to clean a mattress! Their puppy pads are wonderful too. Everything they make, makes life easier. They also update me regularly with new products and advise if Aldi have their products on special. Also, the duvet protector is a must have and innovative product! If you have pets, it will save your duvet from accident’s!