I purchased cycling rain pants back in 2019 for the rare occasion when I am on a cycling trip and it rains.
I live in Los Angeles where is almost never rains and I certainly do not need to cycle on the rare occasion it does.
Hence, these cycling rain pants were in a drawer or in a trunk bag and never needed until last October 2024. Shockingly, they failed miserably and I was SOAKED.
My husband on the other hand, had the same brand of pant and was bone dry.
I had to purchase dry leggings to finish the ride
BUT when I returned to the States and called Showers Pass, i was told to send the pants back for evaluation. Then they proceded to tell me the failure was due to wearing and sweating in them and / or washing them too infrequently. This was DESPITE clearly describing that these pants had never been worn or washed before the disastrous ride in the rain.
VERY disabpointed by this lousy unfounded explanation.
Replacement would have been more appropriate.
3 months ago
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