Our exchange and completion happened on the same day in the middle of December 2018, as a result we have very little choice of removal firms given the busy time of year. We booked the full packing service as we had no time to pack. Simply Removals were the most expensive quote but given the short notice the quotation was provided quickly. Overall the service from the office and the person providing the quotation was very good. The staff who turned up on the day of the move to do the removals did a good job with the exception of a couple of the lads who let the others down as they were a bit lazy. For instance, a wet container was placed in the card box which meant the packaged box was soaked by the time we opened the box. Another example is one of the removal staff packed the coffee, tea and kettle first. We put these items to one side so we could use them and these items are generally packed last. These instances plus a few others could have been easily avoided hence the 'Acceptable' score instead of good.