Simply removals didnt turn up, I had to call them to find out what was happening, they never called me to inform me of the delay, they told me there was an issue with the removal lorry, they then sent another lorry, which was over 3 hours late which had people who had already done a job that morning and they complained they were tired and my boxes were too heavy so me and my sister carried the heavy boxes booked a early morning slot as my husband was working in the afternoon which resulted in me having to move on my own, the lack of communication was ridiculous and unprofessional, they said they would call me back, I left it an hour and then called them again, they were also quite rude.