*Competitive pricing - having had a few quotes (including an extortionate one from a well known energy supplier) I was pleased and surprised by the initial quote *No hard sell - and matched quote from local plumber *Buy now pay later option with no interest applied if paid within 12 months - after this time the balance would move to a payment plan *Network of engineers available 365 days a year in case of any issues *Worcester Bosch boiler with 10 year warranty *Great staff! - all staff I have encountered (surveyor, call centre and engineers) have been helpful and friendly *No mess - the engineers covered the carpets and were very conscientious and tidy *Quick! - Within a week I had a new boiler fitted