Sleeps12.com were fantastic. Great communication and very flexible in arranging a couple of 'extras' for my hen party weekend at Sandfield House in Somerset. The house was absolutely fantastic and we all enjoyed ourselves the entire time. I met the house manager from Sleep12 at 4pm, a quick tour was provided then we were left to it for the weekend but a mobile number was provided in case of any issues. Whilst at the property, we broke a glass but this was not a problem and my entire deposit was returned. I wouldn't hesitate to use Sleeps12.com again and would encourage people to do so if looking for a lovely large house for a special occasion.