“Purchased a iPhone and initially had an issue with the sound but contacted customer service and they were extremely responsive and offered a refund or a replacement. As I wanted the phone I opted for a Replacement and received this and again the overall quality of the phone was excellent and I would be happy to recommend Smart Cellular not only for their quality of products but for the after sales service.”
Thank you so much for your 4-star rating of Smart Cellular! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with our customer service team. We apologize for the initial issue with the sound on your iPhone, but we are glad that our team was able to assist you promptly and offer a refund or replacement. We are delighted to know that you opted for a replacement and found the overall quality of the phone to be excellent. Your recommendation means a lot to us, and we are committed to providing not only high-quality products but also outstanding after-sales service. Thank you again for your support, and we look forward to serving you in the future.
“I purchased my I phone 14 and received it within 3 days phone arrived well packaged and in imacculate condition really pleased with purchase and will recommend to family and friends my order number is #000081402 my name is Joe Ashmall”
“Great company to do business with. Very helpful team and easy to discuss issues with. Competitive prices and great products. Fast deliveries in secure discrete packing.”
“A1 service A1 staff samsung galexy s22 ultra ordered a white one had an e mail saying they only had a black one
One week later a white arrived will buy again and yes I would recommend them to friends and family
Kind regards, KRB”
“Recently purchased an iPhone 11 in a pristine condition and although there was a delay of six days from purchase to delivery I was very pleased when the phone arrived
I could not tell the difference between this phone and a new one so for price paid am very happy with the outcome and would gladly purchase again from this company
I would recommend this company to family and friends”
“Ordered a red iPhone 13 in pristine condition. Next day delivery did not happen.
The Company rang me and said they no longer had the pristine red iPhone but theyhad a green iPhone 13 instead and if I accepted they’d also include a box. I asked what the battery health was and they told me it was 95%.
It took a few more days for it to arrive. It was ‘dropped’ through my letterbox onto a hard wooden floor, despite me being at home.
No box was included and it had only 91% battery health and judging by the scratches on the screen I considered it to be in excellent condition rather than pristine.
I sent several emails reporting I wasn’t happy and wanted the difference between an excellent and a pristine iPhone refunded. They asked me to return it asap but they’d previously been made aware that I was leaving the country the following day and would be away for 3 months and couldn’t risk the delay in receiving a replacement mobile in time for my trip.(Considering I’d waited several days for my original iPhone to arrive)
Their after sales service is very poor. They say they have a particular iPhone but then inform you it’s no longer available and send you a replacement that is more inferior than the one you wanted. Then they ignore your emails.”
Thank you so much, Wayne, for your amazing 5 star rating of Smart Cellular! We truly appreciate your kind words and feedback. We're delighted to hear that our service provided you with a positive experience, especially with the fast delivery and the excellent condition of the phone you purchased. We're thrilled to have your recommendation and we look forward to serving you again in the future. Thank you for choosing Smart Cellular!
Dear Munever,Thank you so much for giving Smart Cellular a 5-star rating! We are thrilled to hear that you had a great experience with us. We strive to provide excellent service, and your feedback has truly made our day.
We are glad to know that you found our prices great, delivery fast, and the phone itself impressive. It brings us immense joy to see our customers satisfied and happy with their purchases.
Once again, we sincerely appreciate your kind words and thank you for choosing Smart Cellular. We hope to serve you again in the future!
Dear customer,Thank you so much for giving Smart Cellular a stellar five-star rating! We truly appreciate your feedback and are thrilled to hear about your positive experience.
We're delighted to know that your phone arrived promptly and in excellent condition, exceeding your expectations. It brings us great joy to see our customers satisfied with our services.
Should you have any inquiries or require further assistance, please don't hesitate to reach out to us. We're here to ensure your continued happiness with your purchase.
Thanks again for choosing Smart Cellular. We look forward to serving you again in the future!
Thank you so much for providing us with a four-star rating for Smart Cellular! We truly appreciate your time and effort in sharing your positive experience with us. It's great to hear that your purchase arrived on time and that the product met your expectations. We're also glad to know that you found the price to be reasonable.
At Smart Cellular, we always strive to provide excellent service, prompt delivery, and high-quality products at competitive prices. Your feedback motivates us to continue our efforts in delivering the best possible experience to our valued customers.
Once again, thank you for choosing Smart Cellular and for your wonderful review. If you have any further comments or questions, please feel free to reach out to us. We're here to assist you.
Dear Gary,Thank you so much for taking the time to give Smart Cellular a 5-star rating! We greatly appreciate your kind words and feedback. It's fantastic to hear that you found our service and pricing excellent. We strive to provide our customers with the best possible experience, and we're thrilled that we hit the mark for you.
Once again, thank you for your support and for choosing Smart Cellular. We look forward to serving you again in the future!
