Orders reportedly despatched 10 days ago have not arrived and have not even Been logged on the Royal Mail system - despite having a tracking number. (This suggests they are being shipped from abroad and have yet to arrive in the UK or were never delivered to Royal Mail). They are overdue yet Snapfish insists I keep waiting blaming Royal Mailz. This issue is not flagged up to customers and Snapfish continue to encourage people to place orders in time for Christmas despite now claiming there are known delays. I have spent 2 hours on the phone with pleasant people from Snapfish and have been promised a response but despite promises of head back from them by the end of the day - nothing. Frustrating and dishonest.