Downloaded various photos apps at the time so couldn’t remember who I actually placed my order with but received confirmation from ‘OnlinePass’ that I ordered with them (not that I can find an app under that name but Snapfish were one of my downloads).. anyway I never received anything from OnlinePass even though they charged me three times; twice was double billing in error & third for a subscription I didn’t sign up "ID Photo Protection Service (£5.90/mo), 30 day free trial" I’ve found out apparently they put this in the T&C when you place the order & your iPhone doesn’t need to authorise it with your ID. However I randomly received some photos from Snapfish of another woman?! Snapfish told me they have no orders under my account & were confused. They took the reference from the photos & said they’d end the live chat now & email me. Never received an email. I can only assume OnlinePass & Snapfish are related. They both have poor reviews. Luckily I managed to sort this with my bank by raising a dispute & since I received no service they were able to refund me but warned in future to check the sneaky hidden T&Cs
1 year ago
Snapfish UK has a
2.3
average rating
from
87
reviews