I have used Snapfish many times, but last week I ordered a few hundreds of photos from my wedding and as I paid for it with my usual automatic payment, Snapfish showed me an error message instead of a confirmation message. I tried to pay with paypal since I trusted Snapfish from my past orders, and yet again another error message. I start to wonder. I check my bank accounts and BOTH amounts are pending, out of my account, money that I cannot use and that has remained pending to be taken out for a whole week now. I have message Snapfish many times and received only one reply assuring me I was at the top of the list for answers and STILL NOTHING. I never got a confirmation, and yet I sent pictures of both amounts pending out of my account. This is UNACCEPTABLE. First, I really wanted those prints quickly to send thank you notes. Second, our money is being held for NOTHING and nothing is being done about it. And of course, there is NO NUMBER to call. Truly unprofessional. I look forward to hearing from Snapfish, but I use them very regularly and now I am inclined to let everyone know to STOP USING THEM.