Warning to all: if you complain about something wrong with the pictures you have been sent, Snapfish will send to you a ''credit'' for example 20 free pictures and you have to pay the postage. However, where the catch is: on your next order,if you are sending at the same time many more pictures and want to include a discount, the system will not allow it and you end up paying more than you should have if you did not have the ''credit''. If you ever get a small credit from Snapfish, ask them to remove it from your account and ask for the pictures to be redone and sent to you free.