Was very unimpressed by our 2nd delivery from soak .com. Our first order was taken and dispatched in fantastic time, we received it in the time stated. However our second order which was more expensive was not handled well at all, it was certainly overlooked and no communication was received. When we phoned a week later it took 5 mins to fine then to be told it would be another 3 days. If we had not have phoned, the order would have still been outstanding. Very poor service I feel.
7 years ago
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