Dreadful service - we spent nearly £1,000 on radiators. They didn’t turn up for over two weeks.
They informed us he radiators would be delivered between 7am-7pm on a particular day via email confirmation, so I had taken the day off work, lo and behold the delivery did not arrive.
My partner spoke to three separate managers to try to resolve the problem as they still haven’t delivered the products, every time we called back, they would say the managers are in meetings.
By the time we finally arranged a re-delivery, we informed them we would only be from home from 3pm onwards, they confirmed they would make sure they would delivery would come after 3pm and yet they still delivered this at the wrong time - even after we informed them we would only be returning from holiday at 3pm onwards.
An absolute joke. We will never order from this sham of a company again.
7 years ago
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